By DAVID SHAYWITZ
Our present system of delivering care is terrible from the angle of seemingly each stakeholder. It frustrates, enrages, saddens, and depletes sufferers and physicians alike. Nobody designed it this fashion. It developed by a collection of selections and contingencies that maybe made sense on the time however now appear to have led us down an evolutionary useless finish.
Whereas there’s no scarcity of examples, I used to be particularly struck by an anecdote I heard in Dr. Lisa Rosenbaum’s sensible “Not In any other case Specified” podcast collection for the NEJM. Her focus this season is main care, and in a single episode she speaks with a Denver household doctor named Larry Inexperienced.
“I practiced within the oldest household apply in Denver, for years,” Inexperienced explains. “I used to be the chair of that division, I directed that residency, and I’m now a affected person in that apply. I can’t name it. It’s inconceivable. As a result of once I name the apply, I get diverted to a name heart…”
From the angle of what he calls the “medical-industrial complicated,” he says, longitudinal relationships are “completely unimportant in healthcare.”
But these relationships – developed with care over time – are typically what many sufferers crave and what efficient doctoring usually requires.
Inexperienced’s expertise received’t shock anybody who has tried to get care these days. In November 2023, Mass Normal Brigham announced it could not be accepting new main care sufferers. At hospitals all over the place, it’s commonplace for sufferers to spend hours on gurneys in emergency-department hallways, ready for an inpatient mattress.
I don’t know many physicians who haven’t struggled to get look after themselves or a liked one – usually on the very establishments the place they skilled and to which they’ve devoted years of their lives. If even insiders can’t reliably entry well timed, compassionate care, what likelihood does anybody else have?
The miserableness of the system has been effectively documented, and doctor burnout has sadly grow to be a dog-bites-man story.
Candidates Are Nonetheless Flocking to Medical Faculties
What’s maybe extra shocking is how many individuals are nonetheless determined to enter the system and grow to be physicians, fueling an software course of that, as Drs. Rochelle and Loren Walensky have documented in The New England Journal of Medication (NEJM), has grow to be more and more aggressive, costly, and time-consuming. Premed college students routinely take an additional 12 months (or extra) to tick all of the anticipated containers and soar by the hoops which might be perceived as obligatory.
This highlights one thing that’s simple to neglect: the best of medication stays deeply enticing. I wrote about this virtually thirty years in the past in a New York Instances op-ed, and it’s nonetheless true at this time.
The notion of doctoring – of being trusted on the intersection of science and human tales – retains a robust maintain on younger folks. If solely the precise expertise may dwell as much as the hope of those candidates, the well-worn quotes from Osler and Peabody, the promise of the career, and the expectations of sufferers.
Looking out For A Higher Various
The concept there have to be a greater various is directly acquainted and evergreen.
In case you’re a cynic, you channel Homer Simpson and conclude, “We tried our greatest and failed miserably. The lesson is: by no means strive.”
I see it in another way.
The persistence of makes an attempt to construct one thing higher – regardless of repeated disappointment – captures each how entrenched the present flawed system is and the way deeply folks yearn for one thing appreciably higher.
At this level, I don’t know many individuals who significantly anticipate incumbents – whether or not well being methods or their core know-how distributors – to ship radical change. Most are too busy attempting to squeeze extra juice from the present equipment to welcome disruption.
With no significant incentive, you wouldn’t anticipate organizations exquisitely tuned to the present equilibrium to dismantle or restructure it.
Even so, among the most dedicated innovators I do know are doubling down inside well being methods, attempting heroically — like George C. Scott’s beleaguered chief of medication in The Hospital — to wrestle these establishments again towards the care they had been meant to offer.
Others are exploring promising paths outdoors.
Beginning With an Apparent Hole: Preemptive Care
Within the absence of a longtime various, many sufferers – and plenty of medical doctors – try to assemble no less than parts of a greater system. For lots of people, that begins with specializing in a facet our present system overlooks and undervalues: preemptive care – sustaining our well being relatively than merely caring for our sickness.
As I lately mentioned in a Wall Street Journal op-ed and at a Harvard Enterprise Faculty panel on wholesome growing older, the present fascination with “longevity” sits on prime of one thing extra fascinating than restoration pods and rejuvenation Olympics. It’s simple, and acceptable, to roll your eyes at anti-aging drips and complement stacks.
Beneath the spectacle, although, I’ve been struck by a quieter shift. Extra folks appear to consider that the deterioration they’ve noticed in older relations, associates, and cherished mentors isn’t inevitable, and so they’re organizing their lives accordingly — an effort, in Bart Giamatti’s phrase (riffing on Milton), to fend off “the smash of our grandparents.”
Science has helped right here. Geroscience has moved from backwater to frontier, and the message it carries is surprisingly easy: motion, sleep, respectable meals, and heat human connection should not way of life equipment, they’re central levers of wholesome growing older. GLP-1 medicines, as I described in STAT this summer, have added an surprising help, giving many individuals who’d been defeated by years of yo-yo weight-reduction plan a primary expertise of actual traction.
On the similar time, advances in measurement have made the physique really feel newly legible. Inhabitants-scale knowledge have given rise to concepts like “organic age” – an evaluation method not but validated for scientific use in people, however highly effective within the story they inform.
Ideas like “organic age” invite folks to see growing older as no less than partially malleable, as one thing you possibly can probably inflect.
Even among the extra doubtful choices – complement rituals, for instance – usually perform much less as biochemistry and extra as each day expressions of intent.
Within the op-ed, I argued that that is the true through-line: a refusal to retreat passively into decline, and a rising urge for food for preemptive strikes which may tilt the percentages, even slightly, in our favor.
Aspiring Longevity Contenders: Health, Wearable, & Testing Corporations
Not surprisingly, this perceived alternative has attracted a number of classes of corporations into the “well being” area. You possibly can roughly type them into three overlapping buckets:
- Health platforms like Peloton and Tonal that began as motion motivators and now more and more wrap their choices in a long life narrative.
- Wearable-centric corporations like Oura and Whoop that target efficiency metrics round exercise, pressure, and restoration, once more more and more framed as healthy-aging instruments.
- Complete testing platforms like Operate Well being, Superpower, and others, which supply massive batteries of laboratory exams (usually accompanied by imaging) marketed as alternatives to establish vulnerabilities early.
All of those corporations are working feverishly on AI-enabled knowledge performs and promise some model of personalised suggestion. Many are led by critical individuals who genuinely wish to assist.
But taken as a bunch, additionally they reveal the bounds of an engineering mindset utilized to human flourishing. As I argued in a recent STAT column, we’ve grow to be superb at harvesting knowledge and constructing dashboards, and far much less good at constructing platforms that assist the expertise of dwelling a fuller, extra agentic life.
Health & Wearable Corporations: An Obsession with Efficiency Metrics
At the moment’s digital well being instruments, as I discussed within the Boston Globe this summer season, are likely to optimize what’s simple to depend and, within the course of, miss what most of us truly worth: connection, function, and the sense that our selections are starting so as to add up.
The health and metric-heavy corporations additionally illustrate a traditional analytic lure (“survivorship bias”) that has been on my thoughts loads these days – the “airplane drawback.” (Picture supply: Wikipedia.)
Throughout World Conflict II, analysts learning bombers coming back from missions seen that sure elements of the planes had been riddled with bullet holes, and proposed including armor to these areas. Statistician Abraham Wald identified the error: the bullet holes marked the locations a airplane may very well be hit and nonetheless make it dwelling. The planes that didn’t return had possible been hit elsewhere. That’s the place the armor was wanted.
Most health and wearable corporations are obsessive about retaining the individuals who already join – usually extremely engaged, data-hungry customers who get pleasure from monitoring their VO₂ max, heart-rate variability, and step counts. These are the planes that make it again.
What these corporations don’t see are the individuals who strive a few times, really feel judged or overwhelmed or bored, and bounce off – folks like New York Instances op-ed contributor Rachel Feintzeig, who memorably describes her train expertise:
“I get on my Peloton and am confronted with a veritable dashboard of my inadequacies: cadence (sluggish), resistance stage (embarrassing), output (am I even alive?). There may be my prior, certainly everlasting, private document, highlighted in order that I always remember precisely how a lot better I used to be three years in the past. Out of the blue I’m grappling with the passage of time, in my basement, as an Instagram influencer in a coordinating spandex set beseeches me to pedal quicker.”
Folks like Feintzeig – and people who by no means even hassle with platforms like Peloton –are the lacking planes, in addition to the untapped alternative.
Early on, I used to be drawn to the concept of beginning with motion as the inspiration for a broader imaginative and prescient of flourishing, partly as a result of it’s so concrete, palpable, and clearly helpful for well being by itself phrases, even earlier than it connects to something deeper.
It jogs my memory of the famous exchange from Woody Allen’s 1975 movie Love and Demise:
Sonja (Diane Keaton): “Intercourse with out love is an empty expertise.”
Boris (Allen): “Sure, however as empty experiences go, it’s top-of-the-line.”
Motion with none bigger sense of that means can really feel a bit like that. Even when it doesn’t but connect with function, company, or group, it’s nonetheless one of many more healthy “empty experiences” we have now – particularly for individuals who aren’t exercising in any respect, for the reason that well being benefits of going from nothing to something may be as vital as going from one thing to much more.
I nonetheless suppose motion is a good place to start out.
Sadly, I don’t see a lot (any) proof that at this time’s health platforms view longevity as greater than a advertising and marketing gloss, or that they’re making ready significantly to serve the far bigger group of people that wish to lead richer lives, not dominate reductive leaderboards.
On the finish of the day, it appears, health corporations are gonna health. The longevity branding is kosher-style at greatest, and infrequently nearer to a BLT on a bagel.
Complete Testing Corporations: False Positives & Sterile Precision?
The excellent testing corporations elevate a unique set of considerations. Massive panels of lab exams and imaging sound interesting – who wouldn’t wish to “know every little thing” and catch issues early?
In apply, as Dr. Eric Topol has critically reviewed at Ground Truths, the dangers of false positives and incidentalomas are substantial, particularly when testing is decoupled from clear, evidence-based motion plans.
I’ve spent years following the arc from genetics to “personalised” to “precision” drugs and since highschool have been deeply engaged within the science. I’ve an actual appreciation for the promise, in addition to for the sensible limitations.
I acknowledge that the alternatives for really exact, individualized interventions tend to be wildly overstated – even those that don’t come bundled with the exhausting promote of dietary supplements.
The identical goes for metabolomic and dietary profiling. As Kevin Corridor and others have pointed out, a lot of what’s been bought as precision vitamin seems to be higher advertising and marketing than science.
So the place are the rays of hope? Principally, they focus on expertise as a lot as imaginative and prescient.
Inexperienced Shoot 1: Expertise Redefining Testing Corporations
When Operate Well being announced its recent fundraise, a lot of the consideration targeted on the movie star traders and advertising and marketing sizzle.
What caught my eye was one thing else totally: the choice by Dr. Daniel Sodickson –- a critical scientist and imaging innovator, lengthy a frontrunner in MRI at NYU, and recently an author –- to affix as Chief Medical Scientist.
Dan, additionally a medical college classmate and good friend, is the alternative of a hype service provider. He’s considerate, technically deep, and obsessive about context and longitudinal understanding. His transfer signaled to me that Operate was critical about constructing an engine for deciphering multimodal, longitudinal knowledge in a manner that might, over time, assist genuinely extra exact, personalised suggestions.
This aligns carefully with concepts the exceptionally progressive medical scientists Lee Hood and Nathan Worth have been articulating for years (together with of their visionary 2023 guide, The Age of Scientific Wellness), and that efforts like Arivale tried to operationalize. I’m enthusiastic about this path and have been working with Dan and Nathan on a few of these ideas – keep tuned.
Inexperienced Shoot 2: Expertise Targeted on Leveraging Company & Private Well being Information
A second supply of vitality and inspiration for me, additionally linked to expertise, has been the caliber of physicians and doctor–scientists who’ve reached out to me as I’ve been growing and championing the idea of company because the “motivational foreign money of conduct change,” concepts provisionally, and loosely, organized at KindWellHealth.
In simply the previous couple of weeks, I’ve heard from clinicians, informatics leaders, former regulators, and population-health consultants who stated some model of: “Your give attention to company is precisely what I’ve been circling; I’m attempting to construct my subsequent chapter round one thing like this.”
These should not folks chasing the most recent wellness fad. They’re critical medical innovators who care deeply about science and sufferers and are looking for a strategy to improve well being that feels more true to each, supported by rigorous, credible proof.
One path this naturally leads is in direction of a well being system constructed round a data-empowered one who turns into the central locus of each management and knowledge. On this imaginative and prescient, you’ll management your knowledge the way in which you management your cash. You may need accounts at many establishments, however you see every little thing in a single place and may direct it the place you need.
This concept has been round for some time, nevertheless it has acquired new urgency as sufferers are more and more handed extra accountability with out actual visibility.
A private “well being knowledge cloud” (Nathan Worth has been utilizing the extra expansive phrase, “private, dense, dynamic knowledge cloud”) isn’t a cure-all, nevertheless it feels prefer it may very well be a significant first step in direction of a extra enlightened, knowledgeable, person-centric, and humane well being future.
It’s vital to emphasise that “person-centric” doesn’t imply a collection of dispassionate transactions with healthcare suppliers, which arguably is already the established order. Nor does it imply dumping a stack of choices and PDFs on sufferers and congratulating ourselves for “empowering” them.
As Atul Gawande has described so eloquently, in appropriately pushing again in opposition to medical paternalism, the pendulum in some settings has swung too far the opposite manner.
Some physicians, attempting to be delicate, have misunderstood the project. They current a impartial menu and preserve distance at moments when some sufferers are determined for a clinician to share the decision-making burden – to pay attention fastidiously, supply a thought of suggestion, and shoulder among the accountability.
As Gawande wrote in 1999, together with his common magnificence,
“The brand new orthodoxy about affected person autonomy has a tough time acknowledging an ungainly reality: sufferers regularly don’t need the liberty that we’ve given them. That’s, they’re glad to have their autonomy revered, however the train of that autonomy means with the ability to relinquish it.”
Whereas we’d substitute the time period “company” for “autonomy,” Gawande’s level is important and ought to be mirrored in any future imaginative and prescient of an improved well being system.
Inexperienced Shoot 3: Expertise Targeted on Enhancing Company Itself
A 3rd promising space includes focusing explicitly on company itself – which is how I view the efforts of corporations like Lore (the place I function an advisor), SlingshotAI, and others. These teams (who usually have attracted distinctive expertise) begin from the psychology of conduct change. They ask how we’d assist folks really feel extra in a position to affect their future for the higher, and the way we’d compound that sense of company over time.
Transferring Ahead
My very own conviction is that maximal impression would require integrating this company focus with two different components I’ve been writing about: the quantitative aspect of biometrics and the qualitative, usually uncared for sphere of connection and that means.

As I see it (see diagram above), our shared objective is flourishing well being, supported by three mutually reinforcing domains: bodily perform, significant connection, and private company. A couple of corporations contact items of this map. Virtually nobody designs in opposition to the entire thing.
To me, the mixture of a powerful sense of conviction that that is what the way forward for well being must embody, along with a way of uncertainty about how we’ll get there, is what’s so thrilling, notably given the exceptional quantity of expertise that appears to be drawn on this path. Actually, this pursuit feels extra satisfying than growing improvements aimed toward maximizing billing, or escalating the AI battle between well being methods in search of reimbursement and payors in search of to disclaim it.
Sufferers – and people who are desperate to keep away from changing into sufferers – are (as common) main the way in which.
We owe it to them to satisfy them the place they’re and — with know-how as an assist, proof as our information, and compassion as our soul — construct an method to well being and therapeutic worthy of the beliefs that drew, and continues to attract, so many people into drugs.
Dr. Shaywitz, a physician-scientist, is a lecturer at Harvard Medical Faculty, an adjunct fellow on the American Enterprise Institute, and founding father of KindWellHealth, an initiative targeted on advancing well being by the science of company
